Newsletters

This week on Funnel Frontier: AI now talks like a human and works like your best rep, thanks to ServiceNow & OpenAI.
This week on Funnel Frontier: Retail just got weirder—and smarter. Kailey talks, solves problems, and and runs locally (no cloud required).
This week on Funnel Frontier: When AI agents can’t share context, customers pay the price. 2026 is about AI that plays well with others.
This week on Funnel Frontier: Binance flagged a new scam tactic. Instead of customers, scammers are going straight for your agents. Here’s how.
This week on Funnel Frontier: Zendesk + AWS just ended the era of messy contact centers by bringing voice, chat, and AI in one system.
This week on Funnel Frontier: Salesforce’s new observability tools that show you why your agents act the way they do and how to keep them in line.
This week on Funnel Frontier: Consumers aren’t picking brands and products anymore. AI is. Here’s how to make sure it picks you.
This week on Funnel Frontier: You’re losing data (and deals) when reps go mobile. Here’s how to stop the bleed.